RETURNS & EXCHANGES
We want you to be
completely happy with your purchase. If for any reason you are not satisfied,
please return the item to us within 30 days of purchase in its original
condition for a refund in the original form of payment. All merchandise must be
in new and unused condition.
- We do
not accept items back that have been opened or used
- Original
shipping and handling fees are not refunded.
- Final
sale and/ or Final-Sale items cannot be returned. (Generally, items marked
down more than 20% off their original prices)
- Re-stocking
fees may apply.
- Once your return has been received, a credit will be issued within 10 -20 business days and an email confirmation will be sent.
- Returns and exchanges will be processed within 5-7 business days of receipt.
· At
this time, we cannot offer exchanges; we can offer a merchandise credit, which
may be applied toward the purchase of a new item
Returns
by Mail Steps: (Continental U.S. only)
·
Contact
us to get Return Authorization Number
·
Fill
out the return form.
·
Take
your package to a USPS, UPS or FedEx locations.
Canada,
APO/FPO Returns
Please
ship your package via an insured, traceable means (ex. UPS, FedEx, USPS).
Return to:
14926 Calvert St.
Van
Nuys, CA 91411
Customers
are responsible for return shipping charges.
Scandal Lashes reserves
the right to modify its exchange and return policy.ns and Exchanges content
